Terms of Service

These terms

These terms govern your use of this website and any enquiry you make through it. The site is operated by Ingyne ("we", "us"), registered at Blue Area, Islamabad.

By using the site you accept these terms. If you do not accept them, please do not use the site.

What this site is

This website describes the services Ingyne offers and lets you request a free Growth Audit. The content is for general information. Nothing on this site is a binding offer, a guarantee of results, or professional advice specific to your business.

Requesting an audit does not create a client relationship. Work only begins under a separate written agreement signed by both parties.

Services and delivery

The scope, timeline, fees, and deliverables for any engagement are set out in the individual agreement or proposal we provide. Where those documents conflict with anything on this website, the signed agreement takes precedence.

Delivery timelines depend on the scope agreed and on receiving the access, content, and decisions we need from you in good time.

No guarantee of results

We build lead-generation, CRM, and automation systems. We do not guarantee any specific number of leads, appointments, conversions, revenue, or return on investment. Outcomes depend on factors outside our control, including your market, your pricing, your offer, your capacity to respond, and how you use the system we build.

Any figures shown on this site as examples are illustrative and are not a promise of the results you will achieve.

Your responsibilities

• Give us accurate information when you submit an enquiry.
• Hold the rights to any content, branding, or data you ask us to use.
• Comply with the law when contacting the leads our systems generate, including marketing, telecoms, and data protection rules such as GDPR, PECR, TCPA, and CAN-SPAM as they apply to you.
• Keep your own account credentials secure.

You are the controller of your customer data. You are responsible for having a lawful basis to contact the people in your database.

Third-party platforms

Our systems are built on third-party platforms such as CRM, messaging, calendar, and advertising services. Those platforms have their own terms and pricing, and we are not responsible for their availability, changes, or actions. Where a platform subscription is billed to you directly, that relationship is between you and the provider.

Fees and payment

Clients agree to pay all fees specified in their service agreement, proposal, invoice, or order form. Unless otherwise agreed in writing, project or setup fees are payable in advance before work begins.

Recurring services are billed in advance on a monthly or otherwise agreed billing cycle and will continue until cancelled in accordance with the applicable service agreement.

Invoices are due within seven (7) days of the invoice date unless a different payment schedule has been agreed in writing. Ingyne reserves the right to pause or suspend services when payments are overdue.

Any third-party costs associated with the services, including software subscriptions, API usage, SMS or voice charges, advertising spend, hosting, domains, or other external services, are the client's responsibility unless expressly included in the agreed service fee.

Fees for work already performed, setup, implementation, or services that have already been delivered are generally non-refundable, except where otherwise required by applicable law or expressly agreed in writing.

By purchasing or continuing to use Ingyne's services, the client authorizes Ingyne to charge the agreed fees according to the applicable payment schedule.

Intellectual property

The Ingyne name, logo, site design, and content are owned by us and may not be copied or reused without permission. On full payment, you own the configurations, copy, and assets we produce specifically for your business, while we retain ownership of our underlying methods, templates, and know-how.

Liability

To the maximum extent permitted by applicable law, Ingyne and its owners, employees, contractors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings, arising out of or relating to the services or these Terms.

To the maximum extent permitted by applicable law, Ingyne's total aggregate liability arising out of or relating to the services, these Terms, or any claim against Ingyne shall not exceed the total amount of fees actually paid by the client to Ingyne during the twelve (12) months immediately preceding the event giving rise to the claim.

This limitation applies regardless of the legal theory on which the claim is based, including contract, negligence, tort, or otherwise.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Ending an engagement

Either party may end an engagement in line with the notice period in the signed agreement. On termination you remain responsible for fees for work already carried out, and we will hand over the assets and access you are entitled to.

Changes, governing law, and jurisdiction

We may update these terms from time to time; the version published here at the time you use the site is the version that applies.

These Terms and any dispute, claim, or matter arising out of or relating to the services provided by Ingyne shall be governed by and construed in accordance with the laws of Pakistan, without regard to conflict-of-law principles.

Any disputes arising out of or relating to these Terms or the services provided by Ingyne shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.

Nothing in these Terms limits any rights or protections that cannot be waived under applicable law.

Questions about these terms: musa@ingyne.com.